Global will make every effort to grade the submitted items within the requested time frame. We reserve the right to change the stated turnaround times at our discretion. Global disclaims any liability for damages due to Global's failure to grade any item within the stated time frame.

If Global determines that a customer's collectible was lost or damaged while in Global's possession, Global reserves the right to determine the customer's compensation in accordance with Global's standard procedures.

It is the customer's responsibility to inspect all items immediately upon receipt from Global. Upon inspection, the customer must report any damage or discrepancy to Global within 3 business days.

Global guarantees the grade and authenticity of all items that remain in a Global tamper evident holder or retain a Global certification sticker. Any damage to a Global tamper evident holder while not in the possession of Global invalidates any Global guarantee.

Global recommends that items submitted to Global be packaged for shipment in accordance with Global Shipping Instructions (step 8). Global disclaims any liability whatsoever for any damage that may occur to items before they arrive at Global.

Global disclaims any and all warranties, express or implied, regarding Global goods and services including the warranties of merchantability and fitness for a particular purpose.

Exclusive jurisdiction and venue for any dispute arising from the customer's submission of collectibles to Global shall be held in the Superior Court of San Diego County, California. Customer agrees to waive any right to a trial by jury in any such action and that the prevailing party in any such action shall be entitled to an award of any attorney fees and court costs.